ABOUT // Who We Are
On behalf of the team at Birds Eye View Consulting, Welcome!
I'm Nicole O'Sullivan, Director and Chief Motivation Officer.
We are an agency that is focused on one thing.
Motivating sales teams to achieve extraordinary results, increase customer satisfaction and boost profitability as well as mentor and coach leaders.
As a 20 year veteran of the sales and service industry and former Area Leader within Australia’s biggest travel franchise, Flight Centre, I've personally headed up business development strategies for the USA’s fastest-growing travel consulting firms. With an extensive career in retail, management & leadership, my passion is and has always been developing and leading people to achieve their best both personally and professionally I look forward to connecting with you and helping your team unlock new levels of personal and professional success. >> Speak With Me Personally
As a 20 year veteran of the sales and service industry and former Area Leader within Australia’s biggest travel franchise, Flight Centre, I've personally headed up business development strategies for the USA’s fastest-growing travel consulting firms. With an extensive career in retail, management & leadership, my passion is and has always been developing and leading people to achieve their best both personally and professionally I look forward to connecting with you and helping your team unlock new levels of personal and professional success. >> Speak With Me Personally
Our Team's Approach
Birds Eye View Consulting are a tight-knit team of passionate individuals.
We believe that in order to influence behaviour and mindsets within your organisation for long-term ROI, you need to continually invest in your people.
Our people-first approach encourages setting clear expectations, positively managing those expectations, and creating personalised follow-up strategies that keep your team performing cohesively and at their highest level of productivity.
We Get Results
Our typical clients have experienced outstanding business transformations under our expert guidance, such as:
- 5x growth in customer Average Transaction Values
- Increasing annual sales revenue by up to 67%
- Leading underperforming sales teams to become #1 industry performers
- Improving sales conversion rates from 3% to 22%
Our Driving Values
- We deliver on our promises
- We lead by example
- We communicate authentically
- We build relationships
- We tailor our approach