Meet Nicole O’Sullivan

Founder | Sales Performance Coach | Key Note Speaker | NLP Master Practitioner | DISC Accredited Facilitator

Nicole O’Sullivan is the Founder and Director of Birds Eye View Consulting, a sales performance consultancy dedicated to helping businesses improve results through better conversations, stronger leadership and deeper customer connection.

With more than 20 years of experience across sales, leadership and customer experience roles throughout Australia, the USA, the UK and Ireland, Nicole has built a reputation for helping businesses uncover what’s really driving performance and, more importantly, what’s holding it back.

Having worked across travel, tourism, retail, construction and service based industries, Nicole brings a unique blend of commercial experience, behavioural insight and practical coaching that resonates with leaders and frontline teams alike.

Her approach goes beyond traditional sales training. By combining behavioural profiling, mindset coaching, leadership development, mystery audits and customer journey analysis, she helps businesses identify hidden opportunities, strengthen capability and create lasting change.

Known for her energy, honesty and ability to challenge thinking in a way that feels supportive rather than confrontational, Nicole works alongside her clients as a true partner in their growth.

At the heart of Birds Eye View Consulting is a simple belief:

You can’t change what you can’t see.

That philosophy drives every workshop, keynote, coaching session and business partnership.